Terms & conditions
Your booking of a tour through Ebiketours signifies your acceptance of the terms and conditions of Ebiketours.no
Ebiketours.no is registered with the Norwegian office as a Tour operator, Registration No. 920459870 and also registered at Norwegian Travel Guarantee Fund.
Reservations and deposit
Your booking is subject to availability and is not confirmed until we have emailed you a formal confirmation. Please do not make non-changeable travel plans until you receive your confirmation, because in maximum 12 hours we confirm your booking.
After the confirmation we will charge you a deposit of 200 euros/person. Remember that only after we send confirmation to you—not at the time of booking.
Accepted methods of payment
The accepted methods of payments are:
Credit card (Visa, American Express, Discover, MasterCard)
The charge on your credit card will read “Ebiketours.no.” You recognize that “Ebiketours.no” will appear on your credit card statement and will not dispute the fee.
Payment due dates
Should you opt to make your balance payment by check or wire transfer, the due date for your balance payment depends on when your tour is confirmed:
Confirmation more than 60 calendar days before your tour: Full payment must be received at least 60 days before your tour start date.
Confirmation from 60 to 29 calendar days before your tour: Full payment must be received within one week of when your tour is confirmed.
Confirmation from 28 to 14 days before your tour: Full payment must be received within 3 business days of when your tour is confirmed.
- If your tour is confirmed within 2 weeks of your tour date:Full payment (deposit, booking fee, balance payment, credit card service fee) will be processed by credit card upon confirmation of your tour. Ebiketours.no reserves the right to put a hold on funds on your credit card in the amount of the entire tour cost full payment by their deadlines, they reserve the right to cancel your reservation and apply their cancellation fees.)
Cancellation by you
If you cancell your tour 45 days before we will charge you just our expences with banks transfers.
Cancellations must be made to Ebiketours.no in writing via email. Please note that tour operator cancellation fees usually increase as the tour date approaches. The date and time of receipt will be based on when, during its regular business hours, the tour operator receives the notification. Ebiketours.no will send notification during its normal business hours and no later than three hours after receipt. Due to time differences, cancellation notifications by Ebiketours.no may not be received by you until the next business day.
Ebiketours.no will refund what you have paid minus your booking fees, credit card service fee (if applicable), and any cancellation fees within 5-7 business days after we receive the written notification.
Cancellation by the tour operator
Some tours can be cancelled by the tour operator for major force reason.You are entitled to a refund of funds paid toward the tour. No other financial remedies exist. Ebiketours.no will refund your payments within 5-7 business days after.
Booking and payment processing……………………..
Gamle Svinesundsveien 261
1789 Berg I Østfold
Limitation of liability
The responsibility of Ebiketours.no is strictly limited. Ebiketours.no assumes no liability for injury, damage, loss, accident, delay or irregularity which may be occasioned by through acts or defaults of any company engaged in conveying the passengers or in carrying out the arrangements of the tour. Ebiketours.no is not responsible for the willful or negligent acts and/or omissions of these suppliers or their employees, agents, servants or representatives including, without limitation, their failure to deliver or their partial or inadequate delivery of services.
By using the services of the suppliers or by submitting a booking request through Ebiketours.no, you agree that you will not hold Ebiketours.no and its agents or representatives liable for any accident, injury, costs, property damage, theft or personal loss. Any lawsuit arising out of the terms and conditions herein shall be governed by the laws of the country where the tour take place.
By submitting a booking request, you agree, warrant and covenant as follows: In consideration of the acceptance of this booking request, you hereby, for yourself, your heirs, executors, administrators and assigns, and anyone entitled to act on your behalf, release and discharge Ebiketours.no, its representatives, agents and employees, from any and all claims of injury or damages suffered by you as a result of your participation in or traveling to or from bicycle tours presented by Ebiketours.no or developed for you. You know that bicycle riding is potentially hazardous. You should not ride unless you are medically able and properly trained. You assume all risks associated with riding, including but not limited to, falls, contact with other participants, the effect of the weather, traffic, and conditions of the road, all such risks being known and appreciated by you. You realize that bicycling is a strenuous activity that requires proper physical conditioning. You hereby certify that you are in such physical condition and good health.
Every participant who is not a member of the same family must submit a separate booking form, or send an email to us stating that they have read and agreed to these terms and conditions. You signify that all individuals listed on your booking form are members of your family and have read and agreed to these terms and conditions. You assume all liability for individuals included on the booking form who are not members of your family.
Accuracy of information
Please note that most tour information has been supplied by third parties. We make every effort to make sure that the information contained on this site is accurate. To the best of our knowledge, research and belief, all statements and information given are correct. We will make every effort to correct quickly any errors brought to our attention. However, we accept no responsibility for errors or inaccuracies.
Although many photographs on this site (supplied by tour operators) show bicyclists riding without helmets, we can not stress strongly enough the importance of wearing a helmet on even the shortest, easiest and least trafficked ride. We provide you the helmet and it’s included in the tour price.
You are responsible for your personal health being up to the physical demands of the tour. If you have any questions about a tour’s level of difficulty, please ask us. You are also responsible for compliance with the laws of each country you visit, including all traffic regulations.